Cancellation Policy

Learn about our policies and platform terms

Order Cancellation Policy

Order can be cancelled within 24 hours of submission without any fees. After order execution begins, must contact supplier for cancellation. Cancellation fees may apply if execution started. Frequent cancellation may affect your account rating. We recommend reading order details carefully before confirmation.

Subscription Cancellation

Monthly subscription can be cancelled anytime from dashboard. Cancellation effective from next month start. No refund for prepaid period. Annual subscription can be cancelled with prorated refund for remaining period. Access to services continues until end of paid period.

Cancellation Procedures

To cancel order, go to orders page and click cancel button. Mention cancellation reason to improve our services. You will receive cancellation confirmation via email. In case of cancellation after payment, refund processed according to our policy. Keep order number for follow-up.

Platform Cancellation Cases

We reserve right to cancel any order or account in case of terms violation. Suspicious or fraudulent activities lead to immediate cancellation. You will be notified of cancellation reasons via email. Decision can be appealed within 30 days. We work to protect interests of all users.